Terms of service

Last Updated: June 2026

Welcome to Secret Silk. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

Throughout the site, the terms "we," "us," and "our" refer to Secret Silk. By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree with all the terms and conditions stated here, you may not access the website or use any services.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • You will not use our products for any unlawful purpose.

  • You will not violate any applicable laws or regulations.

  • You will not transmit any viruses, malware, or harmful code.

Any violation of these terms may result in immediate termination of service.

3. Products and Services

We make every effort to display our products as accurately as possible. However:

  • Product colors may vary depending on your device screen settings.

  • Product descriptions, pricing, and availability may change without notice.

  • We reserve the right to discontinue any product at any time.

We do not guarantee that product images or descriptions will be completely error-free.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to:

  • Modify pricing at any time.

  • Refuse or cancel orders due to pricing errors or suspected fraudulent activity.

  • Limit quantities purchased per customer or order.

Payment must be completed before an order is processed.

5. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Request additional information before processing an order.

6. Shipping and Delivery

Delivery times provided on our website are estimates only.

Secret Silk is not responsible for delays caused by:

  • Courier services

  • Weather conditions

  • Customs processing

  • Incorrect shipping information provided by customers

Please refer to our Shipping Policy for complete details.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Website content

is the property of Secret Silk and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation of the website.

  • Submit false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by law, Secret Silk shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase of our products

  • Delays or interruptions in service

Our total liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on this website.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

Secret Silk

Email: support@secretsilk.store

Phone / WhatsApp: +92 317 0320331

Website: secretsilk.store

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